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The serial number is a silver square plate located at the bottom of your spa.

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We need all this information to process your parts and repair as quickly as possible.

If we are called out on to site and no fault or issue is discovered we have a £110 minimum call out charge and £96 per hour for any further time required, any faults relating to electrical tripping of mcb and rcd a valid electrical test certificate must be produced prior to an on site visit.