Create Support Ticket

Forename

Surname

Phone

SPA Serial Number

Description of the Fault

Address Line 1

Address Line 2

City

County

Postcode

Please upload a photograph of your hot tub serial number which is a silver square plate located at the bottom of your spa. We need this to progress your claim:

Please upload a photograph of your hot tub in place clearly showing the surroundings of the hot tub:

Please upload a photograph or short video of the problem:

We need all this information to process your parts and repair as quickly as possible.

Accept Disclaimer

If we are called out on to site and no fault or issue is discovered we have a £110 minimum call out charge and £96 per hour for any further time required, any faults relating to electrical tripping of mcb and rcd a valid electrical test certificate must be produced prior to an on site visit.